In a bid to increase patient safety and reduce medicines waste, health commissioning groups across the country are changing the way repeat prescriptions can be ordered. In many areas, pharmacies will no longer be able to order medications from GPs on behalf of patients. Instead you will need to order your repeat prescriptions from your GP practice yourself.

You can request a repeat prescription in one of the following ways:

  • Order online via GP Online Services (the safest and easiest way)
  • Via the repeat prescription box at your GP practice. Just tear off part of your repeat prescription and hand in to your surgery
  • Via post to your GP practice
  • Email (this service is only available at some GP practices)

More information about how to register to use GP online services can be found here www.nhs.uk/GPonlineservices

Alternatively, if you feel you might need extra support ordering your repeat prescription, or you have more questions, please contact your GP practice or pharmacy.

Please note you will still be able to arrange for a high street or internet pharmacy to collect your repeat prescriptions from your GP practice and deliver medication to your door. However, you will need to order it from your GP yourself first.